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Hand Delivered Goodness

Refund Policy

CLASSES

Due to the small-scale nature of our bakeries and the classes we teach, we adhere to the following policy with regard to refunds/cancellations for class bookings, depending on notice period:

  • Less than one week before the class, or no-shows on the day: no refund or transfer is offered.
  • More than one week but less than eight weeks before the class, if we are able to resell your place, we offer a gift voucher to use for another class or a transfer to another date (subject to availability). An administrative fee of £25 will be charged.
  • More than eight weeks, you have the option of transferring to another class (subject to availability). An administrative fee of £25 will be charged.

If you are unable to attend, friends or family can attend in your place, with 24 hours’ notice. You will need to give us the name and contact details of the person attending, and advise us of any dietary requirements.

If you are unable to attend due to illness, we will need to see documentary evidence of this before being able to offer a transfer to another date.

For private group bookings, no refund or transfer is possible with less than six weeks’ notice. If a member of your group has to cancel, someone else can attend on their behalf with no notice (but do advise of any dietary requirements), but the minimum charge for a private group is 4 people even if your party is less than that on the day.

SUBSCRIPTIONS

If for any reason you need to cancel a subscription (e.g a house move out of the Mile), please give us at least a week’s notice and we can amend your account accordingly to issue a refund. Without this period notice we will have to charge another week.

If you take a break (e.g. for holidays), please give us notice well in advance, so we can skip the required number of weeks on your account. If we deliver to you and you have failed to let us know in advance that you are away, we will have to charge you for the delivery. Similarly, on the delivery day, if you are running late, please call or text to let us know and we will do our best to deliver but cannot guarantee this as we have routes mapped out for deliveries.

Inspirational, educational and great fun. Matt really knows his bread and we had a great day both learning about and baking sourdough loaves. I went along as it was a birthday gift, and I thoroughly recommend this to everyone searching for that elusive present.
Mike Innes
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How can I stop wasting bread?

Food waste has been talked about for generations. Today, the main driver for this is due to excessive consumption and its effect on global resources. In times past, it was used due to prevent excess merchant vessels taking perilous journeys in times of war. You don’t have to get on a soapbox about it though
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Review of Bread & Beer Baking Class at OMB Hale

Given that they are two of my great passions, there was always going to be a Bread & Beer class when I launched One Mile Bakery Hale. This unique course celebrates both things, and explores the relationship between the two in a hands-on full-day class. Dan Doherty, who blogs as Manchester Food Tourist, came along
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The industrial loaf additive linked to obesity and diabetes. This is of no surprise. People say 'I cut out bread a… https://t.co/YBZBtY3D4Z
Thursday 25th April
today's stats : 4 new followers, 2 new unfollowers, 884 non-followers. found via https://t.co/VgQKIIniDz
Thursday 25th April
It's great to be back delivering again and seeing our lovely customers! Tonight's delivery is a spelt and rye count… https://t.co/U7k2hONZjO
Wednesday 24th April

The One Mile Bakery – Hale – 25 April 2019 19:10

When respected PTs are saying this, you need to listen. Bread is not the enemy. Ultra-processed food is the enemy. Sourdough is just flour, water and salt. It’s about as clean a source of carbs as you’re going to find. . . . . #food #gymlife #altrincham #nutrition #photooftheday #healthyfood #body #healthylifestyle #realbread #instafit #weightlossjourney
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