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Hand Delivered Goodness

Refund Policy

CLASSES

Due to the small-scale nature of our bakeries and the classes we teach, we adhere to the following policy with regard to refunds/cancellations for class bookings, depending on notice period:

  • Less than one week before the class, or no-shows on the day: no refund or transfer is offered.
  • More than one week but less than eight weeks before the class, if we are able to resell your place, we offer a gift voucher to use for another class or a transfer to another date (subject to availability). An administrative fee of £25 will be charged.
  • More than eight weeks, you have the option of transferring to another class (subject to availability). An administrative fee of £25 will be charged.

If you are unable to attend, friends or family can attend in your place, with 24 hours’ notice. You will need to give us the name and contact details of the person attending, and advise us of any dietary requirements.

If you are unable to attend due to illness, we will need to see documentary evidence of this before being able to offer a transfer to another date.

For private group bookings, no refund or transfer is possible with less than six weeks’ notice. If a member of your group has to cancel, someone else can attend on their behalf with no notice (but do advise of any dietary requirements), but the minimum charge for a private group is 4 people even if your party is less than that on the day.

SUBSCRIPTIONS

If for any reason you need to cancel a subscription (e.g a house move out of the Mile), please give us at least a week’s notice and we can amend your account accordingly to issue a refund. Without this period notice we will have to charge another week.

If you take a break (e.g. for holidays), please give us notice well in advance, so we can skip the required number of weeks on your account. If we deliver to you and you have failed to let us know in advance that you are away, we will have to charge you for the delivery. Similarly, on the delivery day, if you are running late, please call or text to let us know and we will do our best to deliver but cannot guarantee this as we have routes mapped out for deliveries.

Kim Thain Brilliant day with lots of delicious baked goodies to take home. Particular highlight was my prize for best babka 😋 Thanks Phil!
Sweet Bakes Baking Class & Delicious Baked Goodies
Read more testimonials

Great British Food Awards

I’m so proud to have made it the last 5 in the Best Bakery award. The standard of the competition is incredibly high and it feels slightly strange to have my little bakery competing against some of the best artisan producers in the UK. I’m proud to be championing local Yorkshire produce and the support
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COVID 19: Where we stand…..

Firstly I hope you and your family are safe and well and are adjusting to the ‘new world’ we find ourselves in. There’s no denying that this is a bizarre and uniquely challenging situation for all but as long as we are all safe, well and optimistic we’ll be fine. I wanted to quickly outline
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I’ve made it to the final 5 in the Great British Food Awards. Your vote would be amazing. Let’s champion the small… https://t.co/nl0TySTOFt
Tuesday 16th June
Mentalist on Graham Norton tonight - awesome! I got the knife too!!! Love it 😊
Friday 1st May
Evening. Just seen the BBC news about the #portraitsfornhsheroes Amazing idea. My wife’s an anaesthetic consultan… https://t.co/fvX63YMpP0
Tuesday 21st April

The One Mile Bakery – Tadcaster – 28 May 2020 10:11

Piccies from today’s bakes: organic white sourdough, strawberry, blueberry and lemon fruit crumble slice (also delivered a organic rye, white and Wholemeal loaf, strawberry jam and Tomato and veggie chorizo soup). X